Privacy policy
Last updated: May 2026.
We collect the minimum data needed to operate this site and support our customers. We do not sell or share your data.
Data controller
The data controller is SLASHBIT LTD (company number 17220107), Unit 11, Waterside Business Park, Lamby Way, Cardiff, CF3 2ET, United Kingdom.
What we store
- Your email address and name (for sign-in and ticket replies).
- The contents of any support tickets you submit.
- Anonymous server logs (IP, user agent, request path) for security and debugging.
Transactional emails (sign-in links, ticket replies) are sent via Brevo (a third-party email provider operating under the GDPR). Inbound replies are received over standard email.
Cookies
We use a single first-party session cookie to keep you signed in. No analytics or advertising cookies.
Your rights
Under UK GDPR you have the right to access, correct or request deletion of your personal data. Email privacy@slashbit.ukand we'll respond within 30 days.
Contact
For privacy questions, email privacy@slashbit.uk.